Security & License

The first thing required to provide a safe and fair online gambling service is a valid license. Only licensed casino sites can be considered legal, and it is possible to get reliable service only on these sites. If you want to have a satisfying and smooth online gaming experience, the first thing you need to do is to choose a licensed casino. Aware of this fact, we use a license granted by the government of Curacao at ICE Casino. The companies we cooperate with for the services we offer you are either based in Cyprus or Curacao, and all operate legally. Our Curacao license allows us to serve a large part of the world, meaning we can accept members from more countries than other casinos. Curacao is one of the most trusted licenses in the iGaming industry, meaning all our activities are regulated by government agencies. However, we also know that a license alone is not enough for a safe and reliable experience. Therefore, we also use the following methods to ensure your safety at ICEcasino:

• SSL encryption. If you look at the address bar of your browser, you will see that our casino’s web address starts with “HTTPS.” This means that every information transferred between your computer and our servers is encrypted and secure. We use SSL encryption on all our pages.
• MD5 verification. This feature maintains the code integrity of our games. MD5 protection allows you to play fair games and make sure that the games of the providers are presented without any changes in their code.
• Anti-fraud tools. By checking the payments of our players with the FS Anti-Fraud Tool, we prevent possible frauds before they happen.
• McAfee Secure. This feature allows us to protect the integrity of our website against cyber-attacks.

ICE Casino Withdrawals & Deposits

Fast and reliable payments are essential for an enjoyable and rewarding experience. Whether you make a deposit or withdrawal, you want the transaction to be completed instantly and free of charge. We have mentioned above that we aim to give you the best possible experience. For this reason, we offer you many options for making a payment. The minimum deposit amounts vary for different currencies, and these are:

• 10 EUR/USD/CAD/NZD
• 20 PLN/RON
• 50 DKK/BRL
• 100 NOK
• 1000 JPY
• 1500 HUF

At ICE Casino, you can make payments by using the following methods:

• Credit Cards: VISA and MasterCard
• Prepaid Cards/Vouchers: Paysafe, Neosurf
• e-Wallets: Skrill, Neteller, Paysafe, Trustly, GiroPay, EPS, Rapid!, Nordea, AstroPay, Payeer, Flexepin, Entropay, ecoPayz, MiFinity
• Bank Transfers: Interac e-Transfer, regular bank transfer

But keep in mind that we also support different payment methods for each region. Some options in this list may not be available in all areas. You can see the list of payment options available in your region when you complete the ICE Casino login and click on the “deposit” or “withdraw” tab on your profile page. We support the following methods and deposit limits in EUR, for example, are shown below:

DEPOSIT METHODS
NAME	MINIMUM LIMIT	MAXIMUM LIMIT
MuchBetter	10	1,000,000
Neosurf	10	10,000
Interac eTransfer	10	1,000,000
Paysafe Card	10	10,000
Trustly	10	7,500
ecoPayz	10	10,000
RAPID Transfer	10	9,000
iDebit	10	25,000
MiFinity	10	10,000
AstroPay	10	10,000
Nordea	10	7,500
EPS	10	7,500
GiroPay	10	10,000
Visa	10	10,000
Master Card	10	10,000

WITHDRAWAL METHODS
NAME	MINIMUM LIMIT	MAXIMUM LIMIT
MuchBetter	20	check in the banking area
Interac eTransfer	20	check in the banking area
Trustly	20	check in the banking area
ecoPayz	20	check in the banking area
RAPID Transfer	20	check in the banking area
iDebit	20	check in the banking area
MiFinity	20	check in the banking area

• To make a deposit, click the “deposit” button in the upper right corner after logging into ICE Casino. Choose a payment method from the page that opens and complete the transaction by entering the deposit amount.
• Note that payment methods available and maximum limits depend on your location. So don’t forget to check yours.
• To make a withdrawal, open your profile page (by clicking on your username in the upper right corner) after logging into ICE Casino. On the page that opens, click the “withdraw” tab. Choose a payment method, enter the withdrawal amount, and complete the transaction.

The minimum withdrawable amount differs for each currency and payment method. Below are some examples.

E-Wallets	Bank Cards
10 EUR/USD 20 CAD 30 PLN 3000 KZT	45 EUR 50 USD 65 CAD 175 PLN 16500 KZT

There is no maximum payout limit at ICE Casino: no matter how much you win, we are ready to pay you. Moreover, you do not need to pay a transaction fee for any payment method. If you become a millionaire today, we will pay you all your money without any limits. However, so that we can complete your payment as quickly as possible, please note:

• You must fill in all personal information on your profile page. You don’t need to share a lot of information to become a member of ICE Casino, but we do ask you to provide more personal info to withdraw.
• If you are going to withdraw more than 1,000 EUR, we ask you to verify your identity (KYC). You can do this by sending the documents we request from you to our customer service.
• Our payout period varies depending on the amount of money you withdraw. We pay up to 500 EUR within a maximum of 12 hours (max. 2 days). Payments from 500 EUR to 5,000 EUR take 48 hours (max. 5 days). Payments over 5,000 EUR can take up to 96 hours (maximum 14 – 30 days).

ICE Casino Bonus Offers

Gambling promotions are key to playing more efficiently and making your gaming experience much more enjoyable. We have made sure that the ICE Casino bonus campaigns offer these benefits. Both new and existing members can benefit from ICEcasino bonus offers. In this regard, we can divide the promotions at our casino into three main categories:

1. Welcome Bonus. We offer different match rates for the first four deposits of new members, allowing you to win up to a total of 1,500 EUR and 270 free spins. Our match rates start from 100% and go up to 200%, depending on the deposit amount. You can activate all of them by depositing only 15 EUR. Moreover, the wager odds are very advantageous: the cash bonus must be wagered 40 times, and the free spin winnings 35 times.
2. Weekly Reload Bonus. Every member who reaches level ten in our loyalty program can earn a bonus for deposits made on Thursdays or Fridays every week. The match rate of this promotion varies according to your loyalty level and can go up to 90%. But regardless of your level, the maximum bonus you can get is 200 EUR.
3. Weekly Cashback Bonus. Every Monday, you can automatically win back some of your losses from the previous week. You just need to reach level ten in the loyalty program: after that, you can get up to a 12% cashback (maximum 2,000 EUR) depending on your loyalty level.

Keep an eye on No Deposit offers too. These pop up unexpectedly and usually require a promo code that you can find on our site.

Loyalty Program

The longer you stay a member and continue playing at a casino online, the more rewards you are entitled to. Online casinos always reward customer loyalty, and ICE Casino is no exception. While designing our loyalty program, we made sure that it was beneficial for both our new and existing members. In this context, we have established our loyalty program on three basic principles:

• Even new members join the program automatically with their first deposit (no invitation needed);
• Points earned in the program can be converted into casino credits;
• The scope of bonuses available at each loyalty level increases.

ICE Casino loyalty program has 99 levels. When you collect 500 points and reach the tenth level, you can both unlock special bonuses and start converting your points into casino credits. In this context, every 10 EUR you spend on our games gives you one point. From the tenth level, you can convert your points into casino credits with a ratio of 500:1, benefit from a birthday bonus, activate a reload bonus for your deposits every week, and also use a weekly cashback bonus. These bonuses are the same at all loyalty levels, but their scope varies.

• The points to casino credits swap ratio starts at 500:1 but drops to 100:1 at the final level.
• The match rate of the weekly reload bonus starts at 10% and reaches 90% at the final level.
• The refund rate of the weekly cashback bonus starts at 3% and increases to 12% at the final level.

Remember, you will start earning loyalty points with your first deposit, and once you reach 500 points, you will be able to enjoy all these benefits. The ICE Casino loyalty program is open to everyone and offers something for every player!

Types of Games Available at the ICE Casino

When choosing the casino games we will offer to our members, we pay attention to both quantity and quality. At ICE Casino, you can play more than 4,000 games in different categories – which means we have met our quantity target. These games belong to top-tier developers, such as Betsoft, Endorphina, Habanero, iSoftBet, Netent, Play’n GO, and Pragmatic, so we also meet our quality goal. You can play our games for real money or for free in demo mode. So, what options do we offer you?

• Online Slots: Spin the reels, place identical symbols next to each other, and win a prize!
• Roulette: You can play American, European, or French roulette: we support all variants of this game.
• Poker: Play stud, 5-card, or community poker: you can find dozens of options at ICE Casino.
• Instant games: We offer a wide variety in this category, from scratch cards to arcade games.
• Live games: You can play classic table games against real dealers and participate in game shows.
• Table and card games: Blackjack, baccarat, craps, and more: we offer the chance to play all traditional casino games.

Tournaments at ICE Casino

What could be more fun than playing slot games and winning? Participating in a slot tournament and winning more! We offer this chance to all our members with our weekly and monthly tournaments at ICE Casino. You can earn points for each bet and increase your ranking on the scoreboard by playing the slot games we have selected in our tournaments with different themes. The prize pools of our tournaments can go up to 10,000 EUR, and the players in the top 20 share this prize among themselves. Maybe you will be the next winner: don’t forget to participate in our tournaments!

Customer Service

If you have a problem at ICE Casino, you can get immediate support from our customer service. We offer support 24 hours a day, 7 days a week, and we have different methods for this. You can reach our customer representatives by any of the following methods:

• Email: We respond to any email you send to support@icecasino.com within 24 hours.
• Live Chat: There is an “online chat” link on every page on our site. By clicking this link, you can start a live chat with one of our representatives in a few minutes.

Note that the online chat window also includes a small FAQ section: answers to the most frequently asked questions can be found here. You can reach our customer service not only when you have a problem but also for any issue. Do not hesitate to contact us with all your questions and advice!

Join ICE Casino Online Today

Now, you know what to expect from ICE Casino and what exactly we can offer you. You can start enjoying all these advantages by creating a new account right now. Click the register button, choose your preferred payment method, make your first deposit, receive your welcome bonus, and start playing: over 4,000 games are waiting for you! Do not forget that with your first deposit, you can join our loyalty program and activate new weekly bonuses too. As long as you continue to play at ICE Casino, we will do everything we can to make it an enjoyable and rewarding experience: welcome aboard!